Diversey

Global manufacturing company increases sales expansion after standardizing their data collection process
Summary
Meet Diversey – Innovating Cleanliness and Sustainability At the forefront of cleaning, sanitation, and maintenance solutions is Diversey, a powerhouse that seamlessly merges chemicals, machines, and sustainability initiatives. Their pioneering technologies redefine cleanliness and hygiene while championing environmental well-being. Diversey’s wide-ranging clientele spans facility management, healthcare, hospitality, retail, food service, and the thriving food and beverage sector. Enter Youreka, the exclusive Salesforce-native offline mobile forms tool, a game-changer that extends Salesforce’s prowess into unexplored market territories.
Youreka Expertise

The Challenge

  • Field reps were challenged with complex forms and surveys creating inefficient site visits
  • Manual process with dependency on field rep to identify opportunities to expand current market share
  • Inefficient data collection as human error created inconsistent site visit outcomes
  • Inconsistent forms deployed globally across the organization disrupted reporting and analysis

The Solution

  • Configurable templates that could adapt to the specific environment being serviced were deployed simplifying the on-site process
  • Templates incorporated DiscoveriesTM and insights which assist end users to capture relevant and consistent data through guided processes
  • Form architecture created a scalable and reusable format, centrally managed for consistency

The Result

1000+

Guided interactions each week

200+

Unique form templates live

4300

End users across the globe

Learn more about Youreka features

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