Important Mobile App Update Now Available (Comet 4)
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Important Mobile App Update Now Available (Comet 4)
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AI‑powered complex forms, guided workflows, and offline mobile capabilities help your manufacturing service and maintenance teams complete inspections, equipment installs, quality audits, and compliance on the plant floor or anywhere in the field.
Youreka is Salesforce-native field service software for manufacturers. It digitizes service execution with guided mobile workflows, offline data capture, and AI-powered forms, enabling technicians to complete installations, preventive maintenance, inspections, commissioning, warranty service, and break/fix repairs accurately and consistently, with every record stored in Salesforce.
Resolve more issues on the first visit with guided workflows and full service history at the technician's fingertips.
Cut documentation time and get technicians to the next job sooner with automated, structured capture.
Keep equipment running and see service data clearly across the full asset lifecycle.
Standardize installs, maintenance, and repairs across regions, teams, and skill levels.
Get new technicians productive quickly with guided procedures and captured expertise.
Deliver professional, fully documented service with real-time customer sign-off.
Everything your field teams need to execute, capture, and improve in one Salesforce-native workflow.
Dynamic forms, conditional logic, and guided procedures walk every technician through consistent installs, maintenance, and repairs, so quality doesn't depend on who shows up.
Capture photos, video, signatures, barcodes, and asset data with no connectivity, so crews never lose work and everything syncs to Salesforce automatically.
Step-by-step repair workflows, equipment-specific procedures, and historical visibility help technicians resolve issues right the first time.
AI assists with form creation, extracts data from photos and documents, and surfaces trends and recurring issues automatically, turning service records into insight.
Extend Salesforce Field Service with structured execution and data capture on your existing Work Orders, Service Appointments, assets, and records.
Enforce SOPs and capture complete, time-stamped documentation to meet regulatory and customer requirements across every site.
From the first installation to ongoing maintenance and audits, one platform supports the entire asset lifecycle.
Guide startup, acceptance testing, and customer handoff.
Standardize recurring procedures and improve uptime.
Accelerate troubleshooting and document outcomes.
Capture warranty info, history, and supporting docs.
Quality, safety, and operational checks with audit trails.
Auto-generate reports from captured field data.
Collect signatures, photos, and completion proof live.
Standardize audits and field sales or quoting visits.
From nationwide installation networks to global facility inspections, real results in production.
post-visit admin eliminated per job
RF Installations digitized field operations across 38 states on Salesforce Field Service. Read the story ›
Diversey modernized site inspections globally with scalable, guided processes. See success stories ›
Youreka is Salesforce-native field service software for manufacturers. It digitizes service execution with guided mobile workflows, offline data capture, and AI-powered forms, so technicians complete installations, maintenance, inspections, and repairs accurately and consistently, with all data living inside Salesforce.
Yes. Youreka is offline-first. Technicians capture forms, photos, signatures, and asset data in plants, warehouses, and remote sites with no connectivity, and everything syncs to Salesforce automatically once a connection is restored.
Youreka is built natively on the Salesforce platform and extends Salesforce Field Service. Structured execution and data capture attach to your existing Work Orders, Service Appointments, assets, and records, with no external apps or databases to maintain.
Youreka gives technicians step-by-step repair workflows, equipment-specific procedures, automated recommendations, and full historical service visibility on their mobile device, helping them diagnose and resolve issues correctly on the first visit.
Youreka uses AI to assist form creation, extract data from photos and documents, and automatically surface trends and recurring issues across service records, turning everyday field interactions into operational insight.
RF Installations cut complex form-creation time by 97% (from 2-3 months to 2 days), eliminated 2-3 hours of post-visit admin per job, and now generates over 1 million documents a year. Diversey runs 1,000+ guided weekly interactions across 200+ form templates and 4,300 global end users.
Youreka serves industrial, heavy, and packaging equipment makers; medical device, automation and robotics, electrical, HVAC, and industrial machinery manufacturers; and OEM service organizations.
Bring standardized, AI-powered field service to your manufacturing operations, natively in Salesforce.
