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In the first article of this series by Nancy Behrend, we explored how overloaded mobile configurations in Salesforce can slow down field teams and derail
The pressure is on. Manufacturers are struggling to keep up with increasingly complex field operations. Equipment is more advanced, compliance requirements are stricter, and customers
In today’s high-stakes industrial environment, manufacturers can’t afford field service failures. Every delay, error, or repeat visit can damage customer trust, increase costs, and jeopardize
A direct and potentially negative impact for field service management organizations is the rapid increase of valuable knowledge and skills departing with retirees. “As of
This year our team at Youreka is honored to be chosen as the software category winner by The Maryland Inno Fire Award from the Baltimore Business Journal’s tech-focused publication.
Exceeding the Customer Experience (CX) is more prominent than ever including public sector organizations. Constituents expect consistent modern experiences from their public sector organizations, whether they receive a benefit, make payments, are guided through a process, and more.
There is a generational shift accelerating in the workforce, and the next generation of employees is far more likely than their predecessors to be invested
Hear from Youreka Designer, Nancy Behrend, about Youreka’s commitment to our community and the causes our employees care about. Ready to support employee volunteerism for
AppExchange is celebrating 10M installs with B-I-N-G-O games featuring top-performing apps, including Youreka! On January 14, 2022, AppExchange surpassed 10M installs across its 3,500+ apps,
The Kilowatt release empowers your organization to go further with smarter forms, procedures, and service. From calculating the best next step with questionnaire-style assessments to
Customer Success is at the heart of Youreka’s mission to help frontline workers do their very best work — and to help organizations deliver exceptional
It’s not your typical update. Joule — an enhanced version of everything you love about our smart mobile forms — is a gamechanger. Upgrade your
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